TROC Retail Display Technician

TROC Global is seeking a hands-on problem-solver for a Retail Display Technician | Mobile position. This role is part of the FLEX-ROC team, supporting the installation, maintenance, and repair of electronic displays and security systems in leading national retail environments such as Best Buy, Walmart, and Target. This opportunity is located at 18053 Garland Groh Boulevard, Hagerstown, Maryland, 21740, with work commencing Mon, Dec 22 and ongoing.

This position is ideal for individuals seeking flexible, project-based work. You will be part of a pre-qualified talent pool, activated as business needs arise in your area. You'll receive notifications for available assignments and have the autonomy to accept projects that align with your schedule. This role offers technical work, variety, and independence without the commitment of a fixed daily routine or guaranteed hours, making it suitable for those seeking supplemental income or dynamic project work.

Key Responsibilities:

• Independently execute installation and break/fix projects for retail displays, security systems, and electronic components.
• Merchandise products according to specifications.
• Troubleshoot and resolve technical issues as they arise.
• Maintain accurate documentation of installation procedures, configurations, and issue resolutions using company-approved platforms or tools.
• Support the installation, configuration, and troubleshooting of proprietary security systems, adhering to company protocols and industry standards.
• Collaborate with team members to install electronic components such as sensors, touch screens, interactive consumer displays, TVs, alarms, and access control systems as part of security setups.
• Participate in merchandising activities, including product placement, inventory management, and ensuring displays are visually appealing and aligned with brand guidelines.
• Provide on-site technical support during retail store openings, renovations, refreshes, and special events.
• Safely transport, set up, and manage tools, materials, and equipment needed for project execution.
• Travel independently to assigned locations using personal or rental transportation as needed, adhering to mileage reimbursement and safety guidelines.

Qualifications:

• Thrives in a collaborative environment.
• Follows safety guidelines and company protocols.
• Ability to quickly adjust to shifting client needs, troubleshoot unexpected issues on-site, and find effective solutions with limited resources.
• Comfortable using mobile apps and digital tools to accept assignments, track work, and submit documentation.
• Ability to travel locally to job sites as assigned (often on short notice).
• Must possess a valid driver's license, meet the requirements to pass a motor vehicle record (MVR) check, and carry/maintain auto insurance that meets the minimum coverage requirements as defined by T-ROC.
• Physical exertion (standing, pulling, pushing, kneeling, bending, stretching, lifting 50+ lbs if needed) and repetitive wrist, hand, and finger movement are required, along with the ability to use tools requiring high dexterity.

Why Join T-ROC?

You'll have the opportunity to transform retail spaces and make a significant impact. Join a supportive group that celebrates your successes, with competitive pay, discounts, and opportunities for growth.

T-ROC (The Revenue Optimization Companies) blends innovation, technology, and an energetic team spirit to revolutionize retail. We are a dynamic and forward-thinking company that thrives on creativity and collaboration, empowering businesses to achieve new heights in sales and customer engagement through cutting-edge technology and data-driven strategies. Join a vibrant community where your ideas matter, your growth is encouraged, and every day brings new opportunities to make an impact.