Arlington County Feedback Focus Group

As a Brand Ambassador (BA), you will play a crucial role in the success of our focus group sessions. Your primary responsibilities include welcoming participants, ensuring a smooth session flow, and accurately capturing detailed feedback. We are seeking enthusiastic individuals with excellent observational and note-taking skills.

Responsibilities:

• Welcome and Logistics:
  • Warmly greet all arriving participants.
  • Ensure participants sign in on the provided sheet.
  • Direct participants to refreshments.
  • Guide participants to their seats as the session begins.
• Seating Chart Creation:
  • Develop a seating chart at the start of each session for accurate note-taking.
  • Record each participant's name in their assigned seat; numbering participants for easy reference is optional.
• Live Note-Taking:
  • Capture annotated notes throughout the meeting, specifically focusing on participant comments, questions, concerns, feedback, or ideas.
  • Tag each comment with the corresponding participant's name or number using your seating chart.
• Scope of Notes:
  • Adhere to the Facilitator template, documenting all audience responses, lived experiences, APA Guiding Principles, and SWOT analyses.
  • Concentrate solely on participant contributions, avoiding notes on the facilitator's presentation unless directly linked to a participant's response or reaction.
• Note-Taking Tools:
  • Utilize any combination of comfortable tools, including a recording device, laptop with Microsoft Word, iPad for typing or voice recording, or a phone for voice recording, transcribing, or note-taking.
  • BAs MUST take handwritten notes with a printed seating chart.
  • The goal is to capture participant input as accurately and comprehensively as possible.
• After the Session:
  • If an audio recording was made, clearly label the file and submit it with your notes for reference.

Preferred Language Skills: Vietnamese, Korean, Japanese, Chinese, Cantonese, and Siamese.