Brand Ambassador Brand Besties
Location & Schedule
Compensation
AI Summary
Join Brand Besties as a Brand Ambassador and play a crucial role in creating unforgettable experiences for guests at Formula 1 events in Austin, TX. This dynamic position involves engaging with attendees, providing essential information, and ensuring a smooth event atmosphere.
About the Role
As a Brand Ambassador for Brand Besties, you will be instrumental in ensuring an exceptional and memorable experience for guests attending the Formula 1 events in Austin, TX. Your primary focus will be to engage with attendees, offering assistance and information that enhances their overall event experience.
Key Responsibilities
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Information Hub: Act as the main point of contact for guests seeking event-related information, ready to answer inquiries and provide accurate, helpful responses.
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Guest Assistance: Guide guests throughout the event property, helping them locate attractions, facilities, and amenities such as restrooms and concession stands.
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Fan Engagement: Create positive interactions that make fans feel welcome and valued, ensuring their event experience is memorable.
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Event Knowledge: Remain informed about the event schedule, activities, and any updates, sharing this information with guests to enhance their experience.
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Problem Solving: Address guest inquiries and concerns in a professional manner, seeking solutions that align with the company’s standards for guest satisfaction.
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Team Collaboration: Work closely with fellow Guest Services team members to promote a seamless flow of information and support for guests.
Key Highlights
- • Engage directly with Formula 1 attendees
- • Flexible working hours ranging from 8 to 15 hours per day
- • Opportunity to create memorable guest experiences
- • Collaborate with a dynamic team
Requirements
- • Exceptional customer service skills
- • Strong verbal and non-verbal communication capabilities
- • Ability to handle high volumes of guest inquiries
- • Enthusiastic and proactive guest engagement
- • Punctuality and reliability
Responsibilities
- • Serve as the main point of contact for guests
- • Direct guests to various attractions and amenities
- • Engage with fans to enhance their experience
- • Stay updated on event schedules and activities
- • Resolve guest inquiries and concerns
- • Collaborate with the Guest Services team
About Brand Besties
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