Activation Manager Engine Shop
Location & Schedule
Compensation
AI Summary
Delta Airlines seeks a motivated Team Lead for the VIP Lounge activation at the prestigious Head of the Charles Regatta. This role involves managing Brand Ambassadors and ensuring an exceptional experience for all guests.
Job Opportunity Overview
Delta Airlines is excited to announce a unique opportunity for a Team Lead to oversee the VIP Lounge activation at the Head of the Charles Regatta in Boston. As the Team Lead, you will play a crucial role in delivering a flawless guest experience while leading a team of energetic Brand Ambassadors during this iconic rowing event.
In this dynamic role, you will serve as the primary point of contact for the client, facilitating clear communication and collaboration throughout the event. Your main responsibilities will include:
- Checking in staff: Ensure all Brand Ambassadors arrive on time and are prepared to deliver exceptional service.
- Team management: Oversee the performance of Brand Ambassadors, engaging and motivating them while leading by example.
- Operational support: Float between positions as necessary, stepping in to assist wherever needed, thereby ensuring smooth operations.
- Staff coordination: Organize breaks and lunches to maintain high energy levels among staff while keeping the lounge fully staffed.
- Issue resolution: Proactively troubleshoot any challenges that arise to maintain a seamless, memorable experience for all guests.
Join us for this vibrant event and contribute to making it unforgettable for attendees!
Key Highlights
- • Lead a team for an exciting event at the Head of the Charles Regatta
- • Opportunity to enhance guest experiences in a VIP setting
- • Hands-on role with dynamic responsibilities
- • Work with a well-known brand like Delta Airlines
- • Compensation of $30.00 per hour
Requirements
- • Strong leadership and team management skills
- • Excellent communication skills
- • Ability to multitask and work in a fast-paced environment
- • Event or hospitality experience preferred
- • Proactive problem-solving abilities
Responsibilities
- • Lead and manage a team of Brand Ambassadors
- • Act as the primary client contact, ensuring professional communication
- • Check in and assign roles to staff for shifts
- • Assist team members in various roles as needed
- • Monitor team performance and engagement
- • Coordinate scheduled breaks and lunches
- • Resolve any issues that arise during the event
Benefits
- • Compensation of $30.00 per hour
- • Parking reimbursement up to $30.00 with receipts
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