Hospitality Brand Ambassador Activation

The Hospitality Ambassador plays a pivotal role in the successful execution of our hospitality services, both locally and nationally. This position demands exceptional service, a professional demeanor that sets us apart from competitors, and an enthusiastic, adaptable, and engaging team player.

Position Duties and Responsibilities:

• Support service by preparing espresso-based and trendy beverages, as well as specialty food items within tradeshow booths at events nationwide.
• Greet guests and represent our customer's brands in a professional manner.
• Work with the Operations team to execute assigned tasks.
• Adhere to company policies on food/beverage preparation, serving, portion control, service, and other hospitality standards and guidelines (uniform, grooming, travel protocols).
• Travel to locations across the United States and Canada for multi-day hospitality events to provide support.
• Be available to support 10-15+ events per year. Each event is approximately 3 days plus travel and can encompass both weekday and weekend events.
• Communicate in a professional manner that represents company values.
• Adhere to company safety and expense policies.
• Provide feedback on areas of improvement.

Qualifications:

• 1+ years of experience in the hospitality or service industry, preferably as a barista.
• Experience with Food & Beverage services.
• Availability on weekends and some evenings during our high season (March – June and mid-September – early December).
• Ability to work in a highly autonomous setting and be a self-starter.
• Strong verbal communication and follow-up skills.
• Ability to travel to locations across the United States and Canada for multi-day hospitality events.
• Ability to lift 50 lbs.+ with minimal support.
• Ability to stand for 8+ hours for multiple days in a row.