Google Experiential Marketing Activation

Activation, Field, or Brand Ambassador Manager at Mosaic

Location: Remote/In-Field servicing Garden City, New York and surrounding areas

Employment Type: Full-time, 35-40 hours per week

Duration: November 21 - December 21 (with possibility of extension)

Compensation: $28/hour

Mosaic offers an exciting opportunity for a growing sales and marketing professional to join a highly strategic Business Unit. This role supports a major consumer electronics brand’s field sales and training team, from planning and execution to measurement. As a Team Lead, you will be central to the team, responsible for day-to-day preparation and planning for client in-field programs. The Team Lead acts as the hub, assisting management with streamlined oversight and preparation for all brand campaigns.

Responsibilities:

• Primary contact for all Brand Ambassadors within your assigned region, including attending regular team meetings and one-on-one check-ins for guidance and concerns.
• Oversee day-to-day operational details to guarantee flawless execution, including confirming Brand Ambassador punctuality, ensuring material readiness, and verifying activation site setup.
• Build team morale, celebrate achievements, and encourage professional growth among Brand Ambassadors.
• Actively participate in consumer interactions to set the standard for excellence, demonstrating best practices for initiating educational conversations, conveying brand messages, and creating positive consumer experiences.
• Meet with on-site contacts as needed to discuss campaign presence, adjustments, or feedback.
• Transport necessary assets to activation sites and assist with setup as required.
• Swiftly resolve logistical challenges, manage last-minute staffing changes, and handle unexpected situational problems for smooth campaign execution.
• Perform essential administrative functions, including reviewing weekly schedules and verifying timesheets.
• Monitor and track Key Performance Indicators (KPIs) focused on consumer engagement, interaction quality, and educational reach.
• Compile and deliver regular reports on regional team performance, campaign highlights, and operational status to management.
• Gather qualitative feedback, consumer insights, and photos from the field to share with senior management.
• Travel regularly and extensively to various activation sites to work alongside your team.
• Utilize Google Workspace tools (Docs, Drive, Slides, Sheets, Meet) for organization and clear communication.

What You Bring:

• Background in roles such as Team Lead, Field Manager, or Event Manager, especially within experiential marketing.
• A natural leader capable of mentoring, team building, and effective communication with both team members and the public.
• Willingness to Travel frequently within the designated region to support the team on-site.
• Resourceful and adept at quickly and effectively handling logistical or staffing challenges.
• Genuine enthusiasm for interacting with people and creating positive brand experiences.
• Experience in reporting and analyzing in-field metrics.
• Some sales experience required.
• Vehicle access considered an asset.

Why You’ll Love It Here:

• Flexible, hybrid work environment.
• Opportunity to work with top-tier brands and inspiring teammates.
• Space to grow, learn, and lead.
• A supportive, creative culture where your ideas matter.