HS Brands Oil Change Evaluation

HS Brands Global

1980 West Street, Annapolis, Maryland, 21401

Job Title: Oil Change & Service Standards Evaluation

Compensation: Total Pay: $20 ($80 oil change reimbursement)

Duration: Approximately 1.5 hours (this includes the in-person visit and report)

Job Overview: Evaluate the customer service, operational standards, and facility maintenance of the assigned service center location while receiving the required oil change.

Key Responsibilities:

• Visit the Brand's website to form an opinion on their service offerings.
• Call the location to make an appointment/confirm walk-ins are allowed and inquire about the price of an oil change.
• Visit the assigned location and receive the required oil change.
• Stay at the location for the full duration of the oil change and evaluate staff professionalism, overall service quality, and cleanliness of waiting room and restrooms.
• Take required photos as listed in guidelines.

Requirements:

• Must have a car that genuinely needs an oil change.
• Rental cars, electric cars, and motorcycles are NOT allowed.

Special Notes:

• Do not bring infants, small children, or pets.
• Oil change requirement differs by Brand - make sure you check the brand you are visiting before you go.