HS Brands Fitness Club Evaluation
AI Summary
HS Brands Global is seeking Fitness Club Evaluators to assess customer experience, cleanliness, and equipment at various fitness clubs. This engaging role offers $40 per evaluation, requiring approximately one hour of your time, including an in-person visit. You'll play a key role in secret shopping, providing valuable insights into fitness club operations.
Details
About This Role
HS Brands Global is seeking a detail-oriented individual for the position of Fitness Club Evaluator.
This role involves evaluating the customer experience at various fitness clubs, focusing on customer service, cleanliness, and equipment. Evaluators will assess both the exterior and interior cleanliness of each club, including workout areas, locker rooms, and equipment. Additionally, information regarding membership options will be gathered during the visit.
Key Responsibilities:
- Download the fitness application and apply for a day pass prior to the visit.
- Arrive dressed in workout attire (a workout is not required, but you must appear ready to exercise).
- Spend a minimum of 20 minutes in the club.
- Evaluate customer service interactions.
- Assess the cleanliness and organization of workout areas, locker rooms, and equipment.
- Verify maintenance and condition of workout equipment.
- Collect membership information provided during the tour.
- Carefully review all guidelines and the shop report before your visit to ensure all required observations can be made.
Compensation: $40 per evaluation (payment will be received 3 days after assignment acceptance).
Duration: Approximately 1 hour (includes in-person visit and evaluation).
Location: Varies
Special Notes:
- Must not bring guests.
- Failure to follow instructions will result in non-payment.
- Video surveillance may be used to verify activity.
Responsibilities
- • Download the fitness app and apply for a day pass prior to the visit.
- • Arrive dressed in workout attire.
- • Spend a minimum of 20 minutes in the club.
- • Evaluate customer service interactions.
- • Assess cleanliness and organization of workout areas, locker rooms, and equipment.
- • Verify maintenance and work out equipment condition.
- • Collect membership information provided during the tour.
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