HS Brands Bar Evaluation
AI Summary
HS Brands Global is seeking Bar Standards Evaluators to go undercover, assess bar operations and customer service, observe for suspicious behavior, and verify ID and cash handling compliance. This engaging role offers $30 per day plus reimbursement for food and drinks while you discreetly evaluate bars and ensure high standards. If you are between 21 and 35 years old and have a keen eye for detail, this is an exciting opportunity to contribute to quality control in the hospitality industry.
Details
About This Role
HS Brands Global is seeking a Bar Standards Evaluator to confidentially assess bar operations.
This role runs from Friday, December 12 to Wednesday, December 31 and is located at various assigned locations. The position offers $30 per evaluation, plus reimbursement of up to $50 for dining alone or $100 when dining with a guest. Each evaluation requires a minimum duration of one hour.
We are looking for individuals between 21 and 35 years old to go undercover and evaluate bar operations, customer service standards, and ID compliance.
Key Responsibilities:
- Spend a minimum of one hour observing bartender performance and overall bar operations, including cash handling, credit card procedures, tipping practices, and bar tab management.
- Monitor for any indicators of theft, fraud, or suspicious staff behavior, specifically how transactions are handled and interactions with off-duty employees and regular customers.
- Discreetly observe and note how various guest transactions are processed and if bartenders attempt to upsell premium spirits.
- Order one alcoholic beverage (must contain alcohol, not a mocktail) and food from the menu.
Special Notes:
- Please sit at the bar or stand in the bar area until a spot becomes available.
- Maintain discretion and do not consume more than two alcoholic drinks during your observation.
- Payment for all items must be made in cash and include a cash tip, unless otherwise approved or requested.
- Obtain the final payment receipt, ensuring it clearly shows the payment type and tip amount.
Requirements
- • Must be between 21 - 35 years old
- • Order an alcoholic beverage
Responsibilities
- • Go undercover and evaluate bar operations, customer service, ID compliance
- • Spend a minimum of one hour observing the bartender(s) and overall bar operations, cash handling, credit card procedures, tips, and bar tabs
- • Watch for signs of theft, fraud, or suspicious behavior from staff, including how they handle transactions and interact with off-duty employees and regular customers
- • Discreetly note how different guest transactions are handled and if the bartender attempts to upsell premium spirits
- • Order an alcoholic beverage and food from the menu
- • Sit at the bar or stand in the bar area until a spot becomes available
- • Maintain discretion and do not exceed more than two alcoholic drinks while you conduct your observation
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