HS Brands Fitness Club Evaluation
AI Summary
HS Brands Global is seeking detail-oriented individuals for a Fitness Club Evaluator role. This unique opportunity involves assessing customer experience, cleanliness, and equipment at various fitness clubs for $40 plus a $20 bonus. You'll play a vital role in secret shopping, providing valuable feedback on customer service and facilities.
Details
About This Role
HS Brands Global is seeking a detail-oriented Fitness Club Evaluator to assess customer experience at various fitness club locations. This contract position offers $40 with a $20 bonus, with payment processed 3 days after assignment acceptance. The estimated duration for each evaluation, including the on-site visit and assessment, is approximately 1 hour. This opportunity is available from Wednesday, December 10th to Wednesday, December 31st.
As a Fitness Club Evaluator, you will focus on evaluating customer service, cleanliness, and equipment functionality. Your responsibilities will include:
- Downloading the fitness app and securing a day pass prior to your visit.
- Arriving in appropriate workout attire (actual workout not required, but appearance should suggest readiness to exercise).
- Spending a minimum of 20 minutes inside the club.
- Evaluating customer service interactions with staff.
- Assessing the cleanliness and organization of all areas, including workout spaces, locker rooms, and equipment.
- Verifying the condition and maintenance of workout equipment.
- Collecting comprehensive information regarding membership options presented during your tour.
- Thoroughly reviewing all guidelines and the shop report before your visit to ensure all required observations can be made.
Important considerations for this role:
- Evaluators are not permitted to bring guests.
- Failure to adhere to instructions will result in non-payment.
- Please be aware that video surveillance may be utilized to verify activity during your evaluation.
Responsibilities
- • Download the fitness app and apply for a day pass prior to the visit
- • Arrive dressed in workout attire
- • Spend a minimum of 20 minutes in the club
- • Evaluate customer service interactions
- • Assess cleanliness and organization of workout areas, locker rooms, and equipment
- • Verify maintenance and work out equipment condition
- • Collect membership information provided during the tour
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