Southwest Airlines Holiday Gifting
AI Summary
Lead the "12 Days of Gifting" activation for Southwest Airlines at Nashville International Airport, managing a Brand Ambassador and ensuring a delightful experience for travelers. Oversee on-site execution, inventory, and presentation for this festive, high-energy event. This is an exciting opportunity to bring holiday cheer directly to passengers.
Details
About This Role
Southwest Airlines is spreading holiday cheer with its annual “12 Days of Gifting” activations — a daily surprise-and-delight experience for travelers. Each day, passengers are met with thoughtful gifts and friendly faces to brighten their journey. As the Field Manager, you’ll lead on-site execution at your assigned airport.
In this role, you will manage one Brand Ambassador, oversee gifting inventory, and ensure the footprint is styled and executed exactly as designed.
Responsibilities
- Arrive 1 hour early each day to confirm setup, layout, and signage per approved rendering
- Lead and manage one Brand Ambassador during all activation hours
- Maintain a tidy, styled, and guest-ready footprint throughout the event
- Reload and track gifting inventory as needed throughout the day
- Capture quick photos/videos for daily recaps
- Serve as on-site point of contact for agency, airport operations, and vendors
- Assist with (6) Southwest Gate Takeovers on December 2nd (setup day) — supporting décor, signage, and early gifting prep
- Receive and manage occasional small shipments to your home (signage, uniforms, or gifting) prior to the event
- Support daily breakdown and ensure all assets are properly stored or returned
Shift Schedule (TENTATIVE; Times may shift)
- Tue, Dec 2: 9:00 AM – 3:00 PM Gate Takeover Support / Setup
- Wed, Dec 3: 9:00 AM – 3:00 PM Day 1 Activation
- Thu, Dec 4: 9:00 AM – 3:00 PM Day 2 Activation
- Fri, Dec 5: 9:00 AM – 3:00 PM Day 3 Activation
- Sat, Dec 6: 9:00 AM – 3:00 PM Weekend Travelers
- Sun, Dec 7: 9:00 AM – 3:00 PM Family Travel Focus
- Mon, Dec 8: 9:00 AM – 3:00 PM Business Travel Push
- Tue, Dec 9: 9:00 AM – 3:00 PM Mid-Program Refresh
- Wed, Dec 10: 9:00 AM – 3:00 PM Peak Holiday Traffic
- Thu, Dec 11: 9:00 AM – 3:00 PM Gate Giveaway Day
- Fri, Dec 12: 9:00 AM – 3:00 PM Surprise & Delight
- Sat, Dec 13: 9:00 AM – 3:00 PM Weekend Send-Off
- Sun, Dec 14: 9:00 AM – 3:00 PM Final Day Celebration 🎉
ESTIMATED Total Hours: 78 hrs | Total Pay: $5,070 ($65/hr)
Qualifications
Responsibilities
- • Arrive 1 hour early each day to confirm setup, layout, and signage per approved rendering
- • Lead and manage one Brand Ambassador during all activation hours
- • Maintain a tidy, styled, and guest-ready footprint throughout the event
- • Reload and track gifting inventory as needed throughout the day
- • Capture quick photos/videos for daily recaps
- • Serve as on-site point of contact for agency, airport operations, and vendors
- • Assist with (6) Southwest Gate Takeovers on December 2nd (setup day) — supporting décor, signage, and early gifting prep
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