VIBRANT Marketing

D&D Immersive Adventure in Plano

VIBRANT Marketing ยทPlano, Plano, Texas
Retail and Lobby BA D&D 1 position
$20.00 / Hour

AI Summary

Step into a realm of wonder with VIBRANT Studios as a Retail and Lobby Brand Ambassador for a legendary Dungeons & Dragons fantasy experience! Create unforgettable moments by managing ticket sales, assisting guests, and ensuring a smooth experience in a magical official boutique. Flexible shifts are available Wednesday-Sunday in Plano, Texas, with training provided.

Details

Dates
Oct 15, 2025 - Feb 22, 2025
Start
Oct 15, 2025
End
Feb 22, 2025
Pay
$20.00 / Hour

About This Role

VIBRANT Studios is seeking enthusiastic Brand Ambassadors to bring world-class immersive adventures to life with a legendary Dungeons & Dragons fantasy experience! This role supports a realm of wonder featuring 360ยฐ projections, life-size artifacts, stunning set recreations, and a magical official boutique designed to transport fans directly into their favorite campaigns.

This position is located in Plano, Texas (Exact address TBD). We offer flexible and rotating shifts, with an anticipation of 1-2 shifts per week guaranteed. Shifts will be scheduled Wednesday through Sunday, with varying hours. All schedules will be provided 2 weeks in advance to allow staff to confirm their availability. Our operational hours, which are subject to change, are:
  • Wednesday: 3:00 PM - 9:00 PM
  • Thursday: 3:00 PM - 9:00 PM
  • Friday: 1:00 PM - 10:00 PM
  • Saturday: 10:00 AM - 10:00 PM
  • Sunday: 10:00 AM - 10:00 PM
Training will be provided to all successful candidates.

As a Lobby Attendant Brand Ambassador, you will play a crucial role in providing exceptional service to our customers by managing ticket sales, scanning guests, assisting with inquiries, and ensuring a smooth and enjoyable experience for all visitors. We are looking for energetic, versatile Brand Ambassadors who are passionate about creating unforgettable moments.

Key Responsibilities:
  • Greet customers warmly and deliver excellent customer service consistently.
  • Sell tickets accurately and efficiently using a computerized ticketing system.
  • Provide comprehensive information about event schedules, pricing, and promotions.
  • Maintain current knowledge of all present and upcoming experiences to effectively answer customer inquiries.
  • Address customer concerns, complaints, or ticketing issues professionally and courteously.
  • Demonstrate excellent accuracy when utilizing POS systems.
  • Take ownership in cleaning, re-stocking, and performing any other tasks assigned by your supervisor.
  • Stay informed on promotions, in-store sales, and events at D&D Immersive Quest.

Responsibilities

  • โ€ข Greet customers warmly and provide excellent customer service at all times.
  • โ€ข Sell tickets to customers accurately and efficiently, using a computerized ticketing system.
  • โ€ข Provide information about event schedules, pricing, and promotions.
  • โ€ข Maintain knowledge of all current and upcoming experiences to effectively answer customer inquiries.
  • โ€ข Address customer concerns, complaints, or ticketing issues in a professional and courteous manner.
  • โ€ข Demonstrate ownership in cleaning, re-stocking, and any other tasks assigned by your supervisor.
  • โ€ข Keep current on promotions and sales in store and events at D&D Immersive Quest.

Interested in this role?

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