Rakuten Brand Ambassador Activations

GMR Marketing, located at 151 Warriors Way, San Francisco, California, 94158, is seeking enthusiastic and outgoing Brand Ambassadors to represent Rakuten at various consumer-facing events and activations. This temporary position runs from Sun, Nov 09 to Sun, Apr 05.

As a Brand Ambassador, you will play a key role in promoting Rakuten’s cash back proposition, encouraging customer sign-ups and card linking, and increasing overall brand awareness of Rakuten’s services. In this role, you will engage directly with potential customers, educate them on the value and benefits of Rakuten’s offerings, and drive participation in promotional programs. The ideal candidate is personable, proactive, and comfortable initiating conversations in a fast-paced, face-to-face environment.

Key responsibilities include:

• Representing GMR Marketing in a professional manner at all times.
• Actively engaging with consumers to promote Rakuten’s services and cash back program.
• Encouraging new customer sign-ups.
• Clearly communicating the benefits of signing up and linking a card to receive Rakuten’s cash back proposition.
• Educating consumers on Rakuten’s services and how they can benefit them.
• Maintaining a positive and motivated attitude in all situations.
• Presenting a clean and professional appearance at all times.
• Being extremely punctual and effectively managing time.
• Tracking and reporting sign-ups and linked cards to the Program Manager on duty.

Essential competencies for this role include the ability to initiate conversations, listen, and maintain a friendly, professional demeanor to drive interest in Rakuten’s offerings. You will need to understand and articulate the value of Rakuten’s services and their cash back proposition, effectively encourage on-site sign-ups, and guide customers through the card linking process. Comfort using QR codes and the sign-up platform to assist customers is also required. You will be expected to represent GMR and Rakuten with integrity, professionalism, and enthusiasm in all interactions.

Required knowledge, skills, and abilities:

• A promotional background is highly desirable.
• Ability to work as a team member.
• Must represent GMR and our client in a professional, positive manner.
• Excellent communication and interpersonal skills.
• Comfortable using digital sign-up tools.

GMR Brand Ambassador Requirements:

• Must be at least 18 years of age or older.
• Have reliable transportation to get to and from events.
• Wear the required uniform.
• Attend all mandatory trainings.

Educational and experience requirements:

• A high school diploma or GED is preferred.
• One year of work experience in a related field.
• Strong communication, interpersonal, and organization skills are essential, as is the ability to prioritize and multi-task.

Language ability:

• Written and conversational knowledge of the English language and grammar.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Physical demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is frequently required to use hands and fingers to handle or touch objects or controls and talk or hear. The employee is regularly required to stand, walk, and reach above shoulders. Employees must be able to lift objects up to 50 pounds in weight. Specific vision abilities required by this job include close vision.